We do not accept returns or exchanges because of the nature of these items unless the item you purchased is damaged or defective. If you receive a defective item, please contact us with details of the product and the defect. I can't accept returns for:
§ Custom or personalized orders
§ Perishable products (like food or flowers)
§ Digital downloads
§ Intimate items (for health/hygiene reasons)
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The product can be returned within 14 days from the date of delivery in case of wrong products & wrong sizes.
The seller may take additional time to pack and dispatch the item - this time is indicated by the message "Usually dispatched into days." This time is added to the shipping speed you choose.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund the cost of return shipping will be deducted from your refund.
Online purchases are eligible for online store credit or an exchange.
Any queries related to deliveries should be addressed to the support team within 24 hrs. of the product received by the customer.
You can cancel your order within 12 hours of purchase.
You can cancel your order before the product has been shipped. Your entire order amount will be refunded in case of online payment.
Cancellation charge Rs. 100 will be charged after the order is completed/shipped.
MODE OF REFUND
For both canceled orders and returned products (due to the defective product delivered), the refund amount will be credited into the same account (online banking credit card, debit card) that was used to make the purchase.